Areas of expertise

Where we go to work.

We're operators who work inside the business with you, not advisers who leave a report on the desk. These are the areas we go to work in, from profit and cash to strategy, execution, and what the business is finally worth.

How we work across them

One firm, across the whole commercial picture.

These areas are connected, and so is the work. A pricing problem shows up as a cash problem, a people problem shows up as an execution problem, and the real constraint on performance rarely sits where you would first look. That is why most engagements start with a Commercial Assessment that reads across every one of these areas at once, finds the one or two things actually holding the business back, and sizes what fixing them is worth.

From there we focus on the few areas that will move performance and value the most, and we stay involved until the change shows up in the numbers. Each area below links to a free tool you can use right now to get a first read on your own business.

Commercial performance and profitability

You can be busier than ever and no better off. When revenue climbs but profit stays flat, the cause is usually hiding in the mix: a product that costs more to deliver than it earns, a big customer on thin terms, a price that hasn't moved in years. We take the aggregate numbers apart, by product, customer and channel, so you can see exactly where margin is made and where it leaks. Then we help you fix the few things that shift it, from repricing to reshaping the customer book.

What this includes

  • Product and service profitability
  • Customer and segment profitability
  • Pricing strategy and price reviews
  • Margin and cost-to-serve analysis
  • Revenue mix and customer concentration

Financial planning and analysis

Most owners run on a P&L that tells them what happened, not what to do next. We build a financial baseline you can trust, model the forecast, and follow the money from profit through to cash. What you get is a clear view of what each decision is worth, what it costs, and whether the business can fund it, before you commit to it.

What this includes

  • Financial baseline and normalisation
  • Budgeting and rolling forecasts
  • Cash flow forecasting and working capital
  • Scenario and investment analysis
  • Management reporting owners can act on

Go-to-market and commercial strategy

Growth stalls when the offer, the market and the customer drift out of line. We pressure-test how you win and keep profitable work: which channels actually pay their way, where you stand against competitors, how you acquire and retain customers across B2B and B2C, and whether your territories and coverage match where the value sits. What comes out is a commercial motion built to grow profit, not just revenue.

What this includes

  • Marketing performance and channel analysis
  • Customer acquisition and sales strategy, B2B and B2C
  • Territory and coverage planning
  • Competitor and market positioning
  • Value proposition and pricing

Operating model and operational review

When a capable team keeps missing, the problem is usually the system around them, not the effort in them. We map how the business actually runs, find where value leaks between the steps, and show why sound plans lose their shape on the way to delivery. Then we help redesign the parts that matter, so capacity, process and accountability line up behind performance.

What this includes

  • Value chain and operating model review
  • Process and workflow improvement
  • Capacity and resource planning
  • Operational efficiency and cost
  • Execution and delivery discipline

Strategy development, execution and performance management

A strategy is just a list of good intentions until someone owns each move and it shows up in the accounts. We help you cut the plan down to the few priorities that will actually move the numbers, put a dollar figure on each, and put in the management rhythm that keeps them on track: clear owners, real targets, regular reviews, and no quiet tolerance for missed commitments. The gap we care about is the one between the workshop and what gets done.

What this includes

  • Strategic planning and priorities
  • Goals, KPIs and key results
  • Initiative valuation and business cases
  • Performance management and accountability
  • Management cadence and reviews
  • Turning the plan into a management system

People, leadership and owner dependency

If the business can't run for a fortnight without you, you own a demanding job as much as a business, and a buyer will price it that way. We look at whether the right people are in the right seats, where accountability is unclear, and what only you can currently do. Then we help move the judgement, relationships and decisions off you, one at a time, until the business runs on its own.

What this includes

  • Leadership and team assessment
  • Roles, seats and accountability
  • Owner dependency and delegation
  • Succession of key roles
  • Building the management layer

Enterprise value, exit and succession readiness

Whether you sell next year or in ten, the same handful of drivers decide what the business is worth and how smoothly it changes hands. We work out where yours stand today, what a buyer would mark you down for, and what to fix first to close the gap, so the business is worth more and ready when you are.

What this includes

  • Enterprise value and value driver analysis
  • Exit and sale readiness
  • Succession planning
  • Risk and dependency reduction
  • Data-room and diligence preparation

Not sure which of these is holding you back?

That's the point of a Commercial Assessment. It's a fixed-scope, fixed-fee review that reads across the whole picture and tells you where to start.

Start with a Commercial Assessment →

Not ready to talk? Find your constraint in 60 seconds →